Contact Information

Information and Drop-Off Window Hours
The Immigrant Visa Section offers information and document collection hours:

• When:  1:00 p.m. – 2:00 p.m., Monday-Friday except holidays and administrative days.  See the Consular Calendar for the list of closures.
  
• Where: Visa Section, U.S. Embassy Mexico City, 305 Reforma 

Visa Inquiries
To submit a question or comment, please use our Online Form.  We respond to most requests in less than 48 business hours. 

Congressional Inquiries
If you are a U.S. Congressional office, please email us at consularmexico@state.gov. This email address is for Congressional inquiries only.  All other inquires will not be answered.

From Mexico:
Embajada de Estados Unidos
Paseo de la Reforma 305
Col. Cuauhtemoc
06500 Mexico, D.F
Telephone from Mexico: (01-55) 5080-2000 

From the U.S.:
American Embassy Mexico
P.O. Box 9000
Brownsville, TX 78520-9000
Telephone from the U.S.: 011-52-55-5080-2000