Contact the Visa Section

How to Apply for a Visa


To apply for a visa, go to How to Apply for a Non-Immigrant Visa for NIV questions or How to Apply for an Immigrant Visa for IV questions.  You may also call directly at (55) 1163-4677 or (55) 4118-6300 from Mexico City.  When speaking with a representative, you may also:

• Ask questions about the payment procedure.
• Ask how to apply to renew your visa.
• Ask how to apply for your first visa.
• Ask how to submit an application for your child under 6 years old or your family member over 80 years old.
• Ask questions about the delivery procedure.

Questions about Your Application

Send us an email to: contactus_en_MX@usvisa-info.com

• To correct a misprinted visa
• To provide additional information after the interview with the Consular Officer
• To seek assistance if your visa was approved more than ten days ago and your tracking number does not appear in your appointment account

To request an update on an application under administrative processing, please visit the "After the Interview" page.

Emergency Appointment Requests

You may request an emergency appointment through our Emergency Appointment Request Process if you need to travel for one of the following reasons:

• A medical emergency.
• death of an immediate family member.
• A business emergency.
• If you are a foreign non-resident citizen of Visa Waiver Program (VWP) country who has lost or had your biometric passports stolen.