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Contact

Contact the Visa Section

How to Apply for a Visa


To apply for a visa, go to How to Apply for a Non-Immigrant Visa for NIV questions or How to Apply for an Immigrant Visa for IV questions.  You may also call directly at (55) 1163-4677 or (55) 4118-6300 from Mexico City.  When speaking with a representative, you may also:

  • Ask questions about the payment procedure.
  • Ask how to apply to renew your visa.
  • Ask how to apply for your first visa.
  • Ask how to submit an application for your child under 6 years old or your family member over 80 years old.
  • Ask questions about the delivery procedure.

Questions about Your Application

Send us an email to: contactus_en_MX@usvisa-info.com

  • To correct a misprinted visa
  • To provide additional information after the interview with the Consular Officer
  • To seek assistance if your visa was approved more than ten days ago and your tracking number does not appear in your appointment account

To request an update on an application under administrative processing, please visit the "After the Interview" page.

Emergency Appointment Requests

You may request an emergency appointment through our Emergency Appointment Request Process if you need to travel for one of the following reasons:

  • A medical emergency.
  • death of an immediate family member.
  • A business emergency.
  • If you are a foreign non-resident citizen of Visa Waiver Program (VWP) country who has lost or had your biometric passports stolen.

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Applicant Service Center - Info

  • Hamburgo #213
    Colonia Juarez
    06600 Mexico, D.F.
    Travel website of the Department of State 

    Local Telephone Numbers within Mexico:
    Aguascalientes: (449) 462-8591
    Celaya: (461) 162-3595
    Ciudad Juarez: (656) 325-6300
    Guadalajara: (33) 4624-1978 / (33) 1454-5540
    Hermosillo: (662) 454-5540
    Huejotzingo: (227) 462-4762
    Irapuato: (462) 387-3637
    Leon: (477) 493-3832
    Matamoros: (868) 812-6118 / (868) 800-3030
    Merida: (999) 285-6000
    Mexicali: (686) 838-7585
    Mexico City: (55) 1163-4677 / (55) 4118-6300
    Monterrey: (81) 4624-2508 / (81) 1454-5540
    Nogales: (631) 454-5540
    N. Laredo: (867) 233-3638 / (867) 454-5540
    Piedras Negras: (878) 783-9092
    Puebla: (222) 576-3899
    Queretaro: (442) 348-9542
    Reynosa: (899) 922-2524
    Saltillo: (844) 250-4138
    San Martin Texmelucan: (248) 462-3439
    Tijuana: (664) 379-6300
    Toluca: (722) 462-2248

    If you are calling from within the United States, please dial:
    U.S. Local Number: 703-439-2313