Contact the Visa Section
How to Apply for a Visa
To apply for a visa, go to How to Apply for a Non-Immigrant Visa for NIV questions or How to Apply for an Immigrant Visa for IV questions. You may also call directly at (55) 1163-4677 or (55) 4118-6300 from Mexico City. When speaking with a representative, you may also:
- Ask questions about the payment procedure.
- Ask how to apply to renew your visa.
- Ask how to apply for your first visa.
- Ask how to submit an application for your child under 6 years old or your family member over 80 years old.
- Ask questions about the delivery procedure.
Questions about Your Application
Send us an email to: contactus_en_MX@usvisa-info.com
- To correct a misprinted visa
- To provide additional information after the interview with the Consular Officer
- To seek assistance if your visa was approved more than ten days ago and your tracking number does not appear in your appointment account
To request an update on an application under administrative processing, please visit the "After the Interview" page.
Emergency Appointment Requests
You may request an emergency appointment through our Emergency Appointment Request Process if you need to travel for one of the following reasons:
- A medical emergency.
- death of an immediate family member.
- A business emergency.
- If you are a foreign non-resident citizen of Visa Waiver Program (VWP) country who has lost or had your biometric passports stolen.
Applicant Service Center - Info
06600 Mexico, D.F.
Travel website of the Department of State
Local Telephone Numbers within Mexico:
Aguascalientes: (449) 462-8591
Celaya: (461) 162-3595
Ciudad Juarez: (656) 325-6300
Guadalajara: (33) 4624-1978 / (33) 1454-5540
Hermosillo: (662) 454-5540
Huejotzingo: (227) 462-4762
Irapuato: (462) 387-3637
Leon: (477) 493-3832
Matamoros: (868) 812-6118 / (868) 800-3030
Merida: (999) 285-6000
Mexicali: (686) 838-7585
Mexico City: (55) 1163-4677 / (55) 4118-6300
Monterrey: (81) 4624-2508 / (81) 1454-5540
Nogales: (631) 454-5540
N. Laredo: (867) 233-3638 / (867) 454-5540
Piedras Negras: (878) 783-9092
Puebla: (222) 576-3899
Queretaro: (442) 348-9542
Reynosa: (899) 922-2524
Saltillo: (844) 250-4138
San Luis Potosi: (444) 240-2448
San Martin Texmelucan: (248) 462-3439
Tijuana: (664) 379-6300
Toluca: (722) 462-2248
If you are calling from within the United States, please dial:
U.S. Local Number: 703-439-2313