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American Embassy in Mexico City
Paseo de la Reforma 305
Colonia Cuauhtemoc
06500 Mexico, D.F.

  • After viewing the information under the “U.S. Citizen Services” tab above, questions regarding general Embassy services for American Citizens in Mexico should be directed to:
  • After viewing the information under the “Visas” tab above, unanswered questions on the visa application procedure can be directed to:
  • For general questions not related to visas or American Citizen Services, please email:


From Mexico:
Tel : ( 01-55 ) 5080-2000
Fax: ( 01-55 ) 5080-2834
Fax: ( 01-55 ) 5080-2005

From the U.S.:
Tel: 011-52-55-5080-2000
Fax: 011-52-55-5080-2834
Fax: 011-52-55-5080-2005

WORKING HOURS (Central Time):

Monday-Friday (except U.S. and Mexican holidays)

  • U.S. Passports and Citizenship and Notary Services
    Room 106 - ext. 4326 & 4635
  • Passport Services: 8:00 a.m. to 10:30 a.m. by appointment only (For minor passport renewals, please click here)
  • Notary Services: 2:00pm to 3:00 p.m., Monday-Friday by appointment only
  • American Citizens Services: ext. 4780, 8:30 a.m. to 10:30 a.m.
  • Emergencies and Special Consular Services: ext. 4780, 8:30 a.m. to 5:00 p.m. 

In Case of Emergency

If you are an American citizen with an afterhours emergency, please call the Embassy switchboard at

(From the U.S.) 011-52-55-5080-2000, extension 0
(From Mexico) 01-55-5080-2000, extension 0

and ask to speak to the Duty Officer.